Category: Uncategorized
Friday Property Agent Fable continues…
We left our hero, Mr S, having started his business as a property agent and growing fast. All was going well until….. Trouble walks into his office. The problem with this trouble (like many) was that it was disguised as opportunity. In walks Mr Ishitzuup (Mr I). Mr I has a portfolio of properties he […]
Read moreSome useful advice on complaints…
At the Oxford ARLA conference the Property Ombudsman shared some useful thoughts on handling complaints. Some of them included the following: Keep the complainant informed Ensure the complaint handler is not the person who caused the complaint Keep good telephone notes Don’t admit liability even if payment is made If an offer is made then […]
Read moreJargon be gone!
Jargon be gone!! What is this about? Believe it or not it’s about insurance!!! Mr Jar was a business consultant and he bought 3 types of insurance. He bought Professional indemnity (PI), Public liability (PL) and Employers liability(EL). Mr Jar was not good with detail. So when he made a mistake and one of his […]
Read moreThe Friday fable continues…..
So continuing from our story last week. We saw Mr Shittapenz get fired, bring a successful claim for unfair dismissal, and getting an award of £70,000 (paid for by his ex employers’ insurers!) So Mr Shittapenz is £70,000 richer but without a job. What now, he thinks? Mr Shittapenz had always had a passion for […]
Read moreA Friday afternoon story for you…
Have you ever heard an insurance story? “Please no!” I hear you cry! Insurance is a live thing that lives and operates every day in the business world. So perhaps you’ll read on if you’ve come this far already! So this is a story about Mr Shittapenz (he hails from Central Europe) and it paints […]
Read moreWhat on earth does it all mean?
I hear so many people requesting Public liability when they really mean Professional Indemnity, Employment Practices Liability when they really mean Employers Liability. So what are these covers and what do they do? Here is a simple guide:. Professional indemnity: This protects you against your legal liability toward a third party. So if you, or […]
Read moreTrouble on two legs – why take the risk?
Whether you are a large property agent with lots of employees or a surveyor with just one employee, it is a legal requirement for all employers to have employers’ liability insurance. Running a company may come with its own headaches, but employers’ liability insurance doesn’t have to be one of them. With professional help from […]
Read moreProfessional indemnity specialists
One of the sectors we specialise in servicing is the property sector. So we have a strong offering for all people engaged in offering advice or business services relating to property. But, it is not just professionals involved in a finished property that we can support. In simple terms we can offer insurance to anyone […]
Read moreAdvice potential house buyers sellers have been given in dealing with Estate agents!
HOW TO CHOOSE THE RIGHT ESTATE AGENT Its always useful to know what our potential customers are being advised when dealing with us as a business. That way we can all be ready with relevant responses, marketing messages and behaviours to attract client. Here is what the Telegraph advised potential house sellers to do when […]
Read moreDoes your insurer know you?
Most estate agents and letting agents will be aware that the Property Misdescriptions Act has now been repealed. The legal landscape for Agents has changed with the Consumer Protection Regulations now being extended to also apply to property agents. So the question is why are some insurers still referring to the Property Misdescriptions Act in […]
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