Blog
It may be your data but its your customer’s privacy!
So there is this thing called the Data Protection Act 1998. This basically means that if you are a business holding information on individuals then the Act applies to you. The act safeguards the individuals whose information you have. Breaches could be criminal as well as civil. It is worth being aware of the guidelines. […]
Read moreTips to avoid falling foul of the CPRs
Some very basic guidelines for agents wanting to reduce the risk of falling foul of the CPRs include: Remember that a material action/omission is likely to be anything that could cause an ‘average consumer’ to take a transactional decision he would otherwise not have made if he had full disclosure Assess the accuracy of the […]
Read moreExample cases
We have some early indications on how the CPRs are being interpreted. EXAMPLE 1 Last year the Property Ombudsman ruled against a number of letting agents in cases of misleading omissions and actions. One such case involved tenants who were only informed of their landlord’s intention to use a shed in the garden as his […]
Read moreCPRS
The new CPRs apply to both letting agents as well as estate agents. The Act appears to expand an agent’s responsibility to disclose ‘material information’ to potential tenants that you might reasonably expect to influence whether they proceed with the transaction. Providing false information has always been illegal but under CPRs not disclosing information is also […]
Read moreOnce, twice, three times a reduction…
So this is what we are talking about? If you can answer yes to all these questions then you could qualify for a discount of up to 20% on your professional indemnity insurance. 1. Are you a provider of services of some sort? 2. Have you been trading for 3 or more years? 3. Are you claims free? […]
Read moreYou’re not the problem…but your clients might be!!
Picture this. You’ve worked hard for your client, you’ve done everything right. You’ve done your job well. However…..your client has run out of money and doesn’t want to pay your invoice. The client then creates a long list of grievances which appear to have come from nowhere! What do you do if this happens? If […]
Read moreWhat if……?
Was asked a question a few weeks ago by a consultant. A question I was recently asked: “What if I make a mistake and I get sued by a company?” “Are you a limited company?” I asked. “No” they responded. I then explained that, potentially, they have put their personal assets at risk. By not […]
Read moreDon’t be a twit..
Every now and again you’ll read a tweet written by a twit! How do you know? Well here are some signs: 1. They have got their facts wrong 2. They have disparaged a third party 3. They have not thought before they tweet Easily done. Social media is a very immediate medium and it is […]
Read moreDon’t be punished for an innocent mistake…
When buying your professional indemnity insurance you generally have to answer some questions. There is an expectation from you to disclose all ‘material facts’ to insurers. So what is a material fact? A material fact is a piece of information that would have changed your insurance quote had the insurer known about this fact. So […]
Read moreAgents beware…!
There is so much change in the landscape property agents operate within: economic, legislative and behavioural. The upturn in the economy, low interest rates, the help to buy and escalating house prices are fuelling the housing market. This same inflation in property prices is also leading more people to rent properties. These are some of the changes: […]
Read more- « Previous Page
- 1
- …
- 9
- 10
- 11
- 12
- 13
- …
- 15
- Next Page »
